Communication failures between attorney and client can jeopardize your bankruptcy case. Here are your options.
Bankruptcy cases have strict deadlines. Documents must be filed, hearings must be attended, and plan payments must be made on schedule. When your attorney stops communicating, critical deadlines can be missed, potentially resulting in dismissal of your case.
Under the Rules of Professional Conduct, attorneys have a duty to keep clients reasonably informed about the status of their case and to promptly respond to reasonable requests for information. Persistent failure to communicate is a violation of professional ethics rules.
If your attorney works at a firm, contact the managing partner or office manager directly. Explain that you have been unable to reach your assigned attorney and need assistance with your case. In some firms, another attorney can step in temporarily.
While trying to reach your attorney, check your case docket for any pending deadlines. If a hearing is coming up and you cannot reach your attorney, attend the hearing yourself and inform the judge of the situation. Courts are generally understanding of clients whose attorneys have become unresponsive -- but they cannot help if you simply fail to appear.
If your attorney remains unresponsive after written notice, file a complaint with your state's attorney disciplinary authority:
You have two options to change representation:
If your attorney has not completed the work you paid for, you may be entitled to a partial refund. In bankruptcy, attorney fees are subject to court review under Section 329. If the attorney's fees are found to be unreasonable or if services were not rendered, the court can order disgorgement (return) of fees. Document what services were and were not performed.
According to court records, persistent attorney non-communication sometimes correlates with:
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How to Find a Bankruptcy LawyerThis page provides general information based on publicly available federal court records. It does not constitute legal advice. Consult a licensed attorney for advice on your specific situation.
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